Cancellations, returns and problems

Contact us immediately if you need to cancel or change an approved order. If production has not started, we will confirm the available options.

All boards are made to the customer's approved specification. Once printing has begun, we do not offer change-of-mind refunds or exchanges. Your statutory rights for faulty, damaged or incorrectly supplied goods remain unaffected.

Email us as soon as possible with the order details and clear photographs of the packaging, complete item and problem. Keep the item and packaging until we advise the next step. Where the board arrives damaged or was supplied incorrectly, we will normally send a replacement at no additional cost.